Care | ZEEKR

Vehicle care made easy.

A state-of-the-art diagnostics platform, an industry-leading warranty and a comprehensive service network give you convenience and piece of mind throughout the lifetime of your ZEEKR vehicle.

Extensive Service Network

Our extensive service network gives you certainty that wherever you go you will be in good hands. Choose between ZEEKR Hi-Tech Service Center, ZEEKR Mobile Service and ZEEKR authorized Service Workshops, whichever is most suitable for your needs.

ZEEKR ensures that all service points in our network follow ZEEKR standards and have ZEEKR trained technicians to perform service and repair at the highest standards. Our service network uses genuine ZEEKR parts, designed and tested to ensure a perfect fit to your ZEEKR cars.

Warranty and Service

Experience full peace of mind with up to 10 years warranty. Every new ZEEKR comes with a 5 year/100,000 km vehicle warranty, extendable up to an additional 5 years/100,000 km by following the ZEEKR recommended service and maintenance schedule at ZEEKR Hi-Tech Service Centers or ZEEKR authorized Service Workshops. Terms and conditions apply.

The ZEEKR Care Service Plan is a convenient way to secure your car is maintained and kept safe on a regular basis. You can lock in your service plan when you build your ZEEKR vehicle online.

Warranty

5 + 5 years vehicle warranty	ZEEKR will repair or replace faulty components caused by materials or manufacturing issues, within the first 5 years of ownership or 100 000 km, whichever comes first. The vehicle warranty can be prolonged with up to additional 5 years or 100 000 km if following is fulfilled: - Full service history for the first 5 years in accordance with standards approved by ZEEKR and the recommended servicing schedule by ZEEKR - Service during the additional 5 years in accordance with standards approved by ZEEKR and the recommended servicing schedule by ZEEKR, performed in ZEEKR Hi-Tech Service Centers or ZEEKR authorized Service Workshops or ZEEKR Mobile Service
8 years high voltage battery warranty	Zeekr will repair or replace failed battery components caused by materials or manufacturing issues, within the first 8 years of ownership or 200 000 km, whichever comes first. If the battery’s State-of-Health drops below 70% of its original capacity within the first 8 years of ownership, the battery will be replaced, repaired or reconditioned free of charge.
12 years corrosion warranty	ZEEKR corrosion protection warranty covers faults pertaining to rust perforation through any original sheet metal body panel and is valid for 12 years of ownership or 200 000 km, whichever comes first.
4 years paintwork warranty	ZEEKR vehicles paint and surface warranty covers faults pertaining to paintwork and/or surface rust and is valid for 4 years of ownership or 80 000 km, whichever comes first.
3 years roadside assistance	Every new ZEEKR car comes with 3 years roadside assistance, starting from the vehicle registration date and covers events of unexpected car breakdown or immobilization

ZEEKR Care Service Plan

The ZEEKR Care Service Plan provides convenience, value and confidence with up to four services available for purchase within this plan. With a service needed every two years or 40,000 km, a four year ZEEKR Care Service plan could provide up to ten years or 200,000 km of ZEEKR service-secured driving before you need to pay for your next scheduled service!

Our ZEEKR Care Service Plan can be used at all ZEEKR Hi Tech Service Centres, ZEEKR Mobile Service and ZEEKR authorized Service Workshops with the option to transfer the plan to the next ZEEKR owner too. Why not fix the future service prices for your ZEEKR today!

Elevate your ownership experience with ZEEKR Insurance

Elevate your ownership experience with ZEEKR Insurance provided by our insurance partners. For the most relevant insurance information tailored to your region, please visit your dedicated market site.

Accessories

ZEEKR offers a range of dedicated accessories to improve and customize your driving experience.

Seasonal Wheel Storage

We take the hassle out of seasonal wheel swaps. We’ll clean and change your wheels for the coming year and store each set until you are ready to use them again. Think of it as a hotel for your wheels. Inclusive of wheel change and storage

Winter Wheels

Winter Wheels for reassuring safety in all conditions. ZEEKR Winter Wheels gives you confidence-inspiring handling in snow, slush and rainy conditions. These wheels are specially designed for the ZEEKR 001 and ZEEKR X models with an optimized structure for increased stability and durability while providing you with excellent performance. For a safe driving experience, they are balanced and tested under challenging European winter conditions. The wheels come complete with rim, tyres, TPM sensor, hubcap and valve.

Tow Bar

ZEEKR 001
This electric retractable tow bar extends at the touch of a button and when retracted, hides the tow bar under the rear bumper giving your car an uninterputed seamless appearance when not in use. With a braked towing capacity of 1500kg for the Long Range and up to 2000kg for the Performance and Privilege models, the towing performance matches this towbar's clever design!

ZEEKR X
This detachable ball towbar has a braked towing capacity of 1600kg for both versions, giving you plenty of towing capacity for your recreational needs. The tow ball can easily be detached without tools when not in use.

Charging Cable

Our ZEEKR Home Charging ICCB Type 2 cable is 6 metres long with a Schuko socket for hassle free charging at a standard home wall socket. The cable comes with an integrated cable tidy, whilst a stylish storage bag finishes off the complete package.

Floor Mats

Custom made specifically for the X model. These durable all-weather TPE floor mats are a stylish and practical accessory for the interior of your car, providing excellent protection from dirt and moisture. The mats provided protect the full floor areas of both front and rear seating areas.