Zeekr
Data Act
Connected vehicles generate a large amount of personal and technical data during use. Protecting this data and handling it responsibly is a top priority for us.

We always take legal requirements into account when processing customer data, including technical data from Zeekr connected vehicles.

The following information applies to all Zeekr vehicles sold in the EU, as they are all connected cars equipped with Zeekr Connected Services. These include the Standard Connected Package with features such as remote monitoring via the mobile app and over-the-air updates, making every journey more convenient and innovative.
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    How can I access, retrieve or erase the product data regulated under Data Act?

    • Our users can access, retrieve and, where relevant, erase certain data by login into My Account and fill out the form in the My Data section. In this form, users can specify the categories of data to be provided, and the needed details to be able to proceed with the request.

    • The customer can delete all data stored on the vehicle, directly from the vehicle by accessing the Factory Reset option from the vehicle menu. To delete the product data stored on our remote servers, please submit a request via the My Data section in My Account.

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