Zeekr
Data Act
Connected vehicles collect a vast amount of data, both personal and technical, generated during their use. Ensuring the highest standards of data protection and responsible handling of customer data is of utmost importance to us.

In this context, the legal requirements for handling our customers data, including technical data generated by the use of a Zeekr connected vehicle, are always taken into account. 

The below information applies to all Zeekr vehicles placed on the EU market as all our vehicles are connected cars equipped with Zeekr Connected Services. These services include a Standard Connected Package with features like a mobile app for remote monitoring and over-the-air software updates, making every journey more convenient, innovative, and rewarding.
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  • Zeekr
  • Zeekr

    How can I access, retrieve or erase the product data regulated under Data Act?

    • Our users can access, retrieve and, where relevant, erase certain data by contacting us through our online contact form: Contact specifying the categories of data to be provided, and the needed details to be able to proceed with the request.

    • The customer can delete all data stored on the vehicle, directly from the vehicle by accessing the Factory Reset option from the vehicle menu. To delete the product data stored on our remote servers, please contact us via our online contact Contact specifying the categories of data to be provided, and the needed details to be able to proceed with the request.

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