Warranty Terms and Conditions

(Version 1.0)

This is an English translation version of the Warranty Terms and Conditions for purchases made in Sweden. The English translation version should be used for consultation purposes only and the Swedish local language version, which can be found here, applies: GARANTIVILLKOR.

1. INTRODUCTION AND APPLICABILITY

ZEEKR Sweden AB, reg. no. 559425-7908 (hereinafter "ZEEKR") issues a warranty for each new ZEEKR vehicle sold, registered, and operated in Sweden. ZEEKR provides a New Vehicle Limited Warranty (as defined in section 4) and additional warranties as specified in sections 5.1– 5.8 below. The New Vehicle Limited Warranty and the additional warranties stipulated by these Warranty Terms and Conditions are hereinafter referred to as the "Warranty".

The Warranty is issued to you, the buyer of a ZEEKR vehicle (hereinafter "Vehicle") and thereafter applies in favour of the owner of the Vehicle at any time during the warranty period (hereinafter "Vehicle Owner").

This Warranty is the only warranty provided by ZEEKR for the Vehicle, its components and related equipment. ZEEKR is not bound by any other warranty obligations other than those expressly stated in this Warranty.

The Warranty is provided only for Vehicles used, maintained, and serviced in accordance with ZEEKR's recommendations and instructions and provided that the Vehicle Owner complies with the terms and conditions set forth in this Warranty.

This Warranty gives you specific legal rights. These rights do not replace or affect your mandatory statutory rights under applicable law.

2. WARRANTY TRANSFERABILITY

The Warranty is in favour of and can only be claimed by the Vehicle Owner at any given time during the applicable warranty period. If the Vehicle is transferred to another owner, the Warranty will follow the transfer to the benefit of the new Vehicle Owner.

A Vehicle being transferred to a subsequent Vehicle Owner does not affect it still being within the time period and mileage specified in relation to each warranty below. Transfer of Warranty can only occur if, until the date of transfer, the Vehicle has been used, maintained, and serviced in accordance with ZEEKR's recommendations and instructions and the previous and current Vehicle Owners have complied with the terms and conditions of this Warranty. This applies in particular to servicing the Vehicle according to ZEEKR's recommendations and instructions.

3. PRE-DELIVERY INSPECTION

The Vehicle is inspected and conditioned according to ZEEKR's high-quality standards prior to delivering the Vehicle to you, ensuring your long-term satisfaction. Any mileage covered by the Vehicle prior to the delivery date will be included in the New Vehicle Warranty mileage limit figure.

4. ZEEKR NEW VEHICLE LIMITED WARRANTY

The New Vehicle Limited Warranty covers the cost of repair or replacement of parts and components of your new Vehicle which prove to be defective in materials or workmanship.

The New Vehicle Limited Warranty is valid from the first registration date of your new Vehicle for five (5) years, or until your new Vehicle has reached a mileage of one hundred thousand (100,000) kilometres (mileage limitation applicable from the twenty-fifth (25th) month), whichever comes first ("Initial Warranty Period"), and for up to ten (10) years from the first registration date of your new Vehicle, or until your new Vehicle has reached a mileage of two hundred thousand (200,000) kilometres, whichever comes first, provided that the conditions for additional warranty period are fulfilled as set forth below ("Additional Warranty Period").

During the Initial Warranty Period, the Vehicle may be serviced at any workshop, provided that the servicing is done in accordance with standards approved by ZEEKR and the recommended servicing schedule by ZEEKR, using ZEEKR original spare parts or parts of matching quality.

If the Vehicle Owner, subsequent to the Initial Warranty Period, performs services of its Vehicle according to ZEEKR standards at a ZEEKR workshop (i.e., ZEEKR High Tech Service Centres or ZEEKR mobile services) or ZEEKR authorized workshops, the Vehicle Owner will benefit from Additional Warranty Periods of twenty-four (24) months or forty-thousand (40,000) kilometres of warranty at a time, until the Vehicle is either ten (10) years of age or two hundred thousand (200,000) kilometres, whichever comes first.

The table below shows the ZEEKR recommended service schedule and the applicability of the Warranty.

5. ADDITIONAL WARRANTIES

5.1. Wear and tear parts warranty

The wear and tear parts warranty is valid from the first registration date of the Vehicle and expires two (2) years thereafter. The wear and tear parts covered by this warranty are to be specified by ZEEKR and include, but are not limited to:

Wiper blades, fuses and relays, light bulbs, air filter, air conditioning filter, brake pads and discs, upholstery, floor mats, key fob battery and 12-volt battery.

The e-call battery has a specific five (5) year warranty or 100,000 KM warranty, whichever comes first.

The wear and tear parts warranty does not include items that require adjustment or replacement during scheduled servicing or standard maintenance operations unless the work is required as a direct result of a manufacturing defect.

5.2. Adjustment coverage

Adjustments that, in ZEEKR's sole discretion, are minor changes to the original factory fittings, and alignments that are required as part of the break-in period, will be made during the adjustment coverage period. Items covered under scheduled servicing or standard maintenance operations, and items excluded in section 8 are not covered under the adjustment coverage.

The duration of the adjustment coverage is three (3) months from the first registration date of the Vehicle. The term "adjustment" refers to minor repairs not usually associated with replacement of parts and normal scheduled servicing or standard maintenance items.

5.3. Service parts warranty

The service parts warranty is valid from the date of adjustment or replacement of a service part and expires after one (1) year. The service parts warranty is valid for items that are adjusted or replaced as part of scheduled or un-scheduled servicing standard maintenance operations which fall outside the New Vehicle Limited Warranty.

5.4. Original spare parts warranty

The original spare parts warranty covers ZEEKR original spare parts purchased from ZEEKR or an authorized ZEEKR workshop after the first registration date of your new Vehicle. The original spare parts warranty is valid from the date of purchase of the original spare part and expires one (1) year after the date of purchase. In order to exercise the right to original spare parts warranty, you must provide evidence of the original spare part purchase or installation date by means of an invoice.

If the original spare part is installed by a ZEEKR workshop or an authorized ZEEKR workshop within the scope of the New Vehicle Limited Warranty, the original spare part is instead covered by the New Vehicle Limited Warranty.

5.5. Original accessories warranty

The original accessories (incl. winter wheels) warranty covers ZEEKR original accessories purchased from ZEEKR, a ZEEKR workshop or an authorized ZEEKR workshop, after the first registration date of your new Vehicle, and is valid from the date of purchase of the accessory and expires two (2) years after the date of purchase.

In order to exercise the right to original accessories warranty, you must provide evidence of the accessory purchase or installation date by means of an invoice.

5.6. Paint and surface warranty

The paint and surface warranty covers faults pertaining to paintwork and/or surface rust, and is valid for four (4) years from the first registration date of your new Vehicle or until your new Vehicle has reached a mileage of eighty thousand (80,000) kilometres, whichever comes first.

5.7. Corrosion protection warranty

The corrosion protection warranty covers faults pertaining to rust perforation through any original sheet metal body panel and is valid for up to twelve (12) years from the first registration date of your new Vehicle or until your new Vehicle has reached a mileage of two hundred thousand (200,000) kilometres, whichever comes first.

5.8. High-voltage battery warranty

The high-voltage battery warranty covers items specified by ZEEKR, including but not limited to:

High voltage battery pack assembly. It is especially noted that the ZEEKR charging cable is considered an accessory, please see section 5.4.

The high-voltage battery warranty is valid for eight (8) years from the first registration date of your new Vehicle, or until your new Vehicle has reached a mileage of two hundred thousand (200,000) kilometres, whichever comes first.

PLEASE NOTE: High-voltage batteries are subject to natural degradation of capacity due to aging and usage. If the battery capacity is lower than 70% of its original status (according to specification) during the Warranty period, the battery will be replaced by a new, repaired, or reconditioned unit free of charge.

6. ZEEKR'S RESPONSIBILITIES

6.1. Warranty remedies

ZEEKR guarantees to the Vehicle Owner, that any remedy (repairs or replacements) necessary to correct faults/defects in material or workmanship under the Warranty as described in both section 4 and section 5.1 – 5.8, will be carried out free of charge by a ZEEKR workshop or ZEEKR authorized workshop. The method of repairing or replacing is to be determined by the ZEEKR workshop or ZEEKR authorized workshop. Parts or components, usage and events that are excluded from the Warranty are listed under Section 8.

Analysis and evaluation of the circumstances, symptoms and conditions under a warranty claim will be made by ZEEKR. Only defects deemed by ZEEKR to be covered by the Warranty will be remedied, within a reasonable time period during normal business hours. Original spare parts and accessories will be repaired or replaced by a ZEEKR workshop or an authorized ZEEKR workshop only, using new or remanufactured original spare parts and accessories at ZEEKR's discretion. Original spare parts and accessories meet the same design and quality standards as those components originally installed in your Vehicle. All replaced parts or accessories will be retained by ZEEKR and will not be returned to you.

6.2. Production changes

ZEEKR reserves the right to make changes or additions to vehicles manufactured and sold by ZEEKR at any time without incurring any obligation to make the same or similar changes to vehicles previously manufactured or sold by ZEEKR.

7. YOUR RESPONSIBILITIES

7.1. Taking delivery of your new Vehicle

Any defect or damage to the interior or exterior conditions of the Vehicle, e.g., to the paintwork or sheet metal, or other defects or damages that affect the appearance of the Vehicle, that may occur prior to delivery is usually detected and corrected during the inspection process at the assembly plant and the pre-delivery inspection. If you find any of these concerns when you receive your Vehicle, you must notify ZEEKR without delay.

7.2. Using your Vehicle

Use, maintain, and care for your Vehicle properly as recommended by ZEEKR. More information on how to keep your Vehicle in good condition can be found in the digital Owner's Manual.

7.3. Servicing your Vehicle

Your Vehicle must be serviced periodically in accordance with ZEEKR's approved standards and recommended servicing schedule in order to remain fully covered by the Warranty. Any damage to or defect in the Vehicle caused by poor quality servicing or faulty servicing will not be remedied under the Warranty. The Vehicle Owner shall keep adequate records of service to enable a ZEEKR workshop or ZEEKR authorized workshops to confirm that the Vehicle has been appropriately serviced. If the Vehicle Owner does not keep such records, the Vehicle may not be covered by the Warranty.

ZEEKR recommends periodic services shall be performed by a ZEEKR workshop or a ZEEKR authorized workshop at your expense. ZEEKR workshops and authorized ZEEKR workshops are updated regularly on each ZEEKR model and are equipped and trained to provide quality service to your ZEEKR Vehicle.

7.4. Paint, surface, and corrosion

In order to maintain the validity of the paint and surface warranty and the corrosion protection warranty, you must do the following:

- Read the maintenance instructions provided. More information on how to keep your Vehicle in good condition can be found in the Owner's Manual.

- Make sure that the bi-annual paint inspection is carried out and is properly documented by ZEEKR.

- Wash your Vehicle regularly and in accordance with ZEEKR recommendations as laid down in the Owner's Manual.

- Remove salt, sand, ice melting agents, road and oil tar, tree sap, bird droppings, and other potentially harmful materials immediately when found on the Vehicle.

- Promptly repair any damage to the surface finish of the Vehicle at your own expense.

7.5. Claiming Warranty

The Vehicle Owner can claim a warranty by making a request directly to a ZEEKR workshop or ZEEKR authorised workshop. Any Warranty remedy shall be granted and carried out in accordance with section 6.1 and this Warranty.

8. EXEMPTIONS FROM THE WARRANTY

The following exemptions are made from the Warranty:

1. 8.1

   The Vehicle's tires are covered by the tire manufacturer's warranty and not the New Vehicle Limited Warranty. This is the case even when originally installed on a new ZEEKR Vehicle. The Vehicle Owner shall turn to tire manufacturer for more information on the tire manufacturer's warranty.

2. 8.2

   If a Vehicle is modified in any way from the original manufacturer's specification, substantially reassembled or repaired with parts obtained from another vehicle.

3. 8.3

   Any mechanical failure which is covered by any other company.

4. 8.4

   Any non-ZEEKR genuine/original parts, spare parts, accessories, or equipment.

5. 8.5

   Any genuine/original ZEEKR parts and labour costs incurred in connection with servicing your Vehicle outside the Warranty, such as, but not limited to, wheel balancing and alignment, headlight aiming, brake pads and discs, filters, wiper blades, fluids or lubricants.

6. 8.6

   Additional losses that may be caused by a defective or damaged part. For example, this New Vehicle Limited Warranty does not cover any loss of earnings, loss of time, car rental, accommodation, food, inconvenience, the use of another vehicle, or any other incidental or consequential damages you may suffer while your Vehicle is being repaired.

7. 8.7

   Injury, loss, damage, cost, or failure caused by, arising from, or in connection with, but not limited to, the following:

   - Misuse, accident, theft, arson, or intentional damage
   - Corrosion, industrial fallout, acid or alkali contamination, stone chipping, chemical fall-out, tree sap, bird droppings, salt, hail, frost, snow-affected roads, water submersion, water immersion, flooding, embedding in mud or sand, windstorm, lightning, or other environmental conditions
   - Lack of proper servicing as recommended by ZEEKR
   - Failure to have the Vehicle repaired at the earliest opportunity after a defect has become apparent
   - Use of non-genuine/original parts, accessories, or equipment
   - Use of improper fluids, or lubricants
   - Failure to respond to a ZEEKR recall
   - Not maintaining your Vehicle in a safe and roadworthy condition
   - Alterations or the use of experimental equipment

8. 8.8

   Normal deterioration of trim, paint, or other cosmetic items.

9. 8.9

   Any Vehicle on which the odometer has been altered, tampered with, disconnected, or replaced, where the mileage of the covered Vehicle cannot be verified/determined.

10. 8.10

    Any Vehicle that has been severely damaged or declared to be a total loss by an insurer.

11. 8.11

    Any Vehicle that has been used for commercial purposes, such as but not limited to professional instruction, taxi, emergency vehicles, competition or off-road use, motor rally, speed or duration tests, or any practice for these events. Your Vehicle may not be modified outside the manufacturer's specification.

12. 8.12

    Glass breakage, unless it occurs due to defects in material or workmanship.

13. 8.13

    Any damage caused by the following:

    - Improper repair
    - Intentional damage or injury
    - Wilful exposure to danger
    - Loss or damage to loose items in your Vehicle
    - Theft of your Vehicle
    - Participating in a criminal act
    - Any type of accident
    - Being under the influence of drugs (unless medically supervised) or alcohol
    - Misuse or neglect
    - Any unlawful act of omission
    - Acts of war (including, but not limited to military explosions) or Acts of God (including, but not limited to, hail, floods, windstorms, fire, lightning, volcanoes, or earthquakes)
    - Nuclear explosion
    - Sonic boom
    - Radioactivity
    - Lack of (or incorrect specification of) oil, lubricants, anti-freeze, hydraulic fluids, or additives
    - Foreign matter entering the cooling, air-conditioning, or lubrication systems
    - Use or degradation of oil, lubricants, hydraulic fluids or additives that are not recommended by ZEEKR

14. 8.14

    Defects or failures resulting from incorrect analysis or repair carried out by a non-ZEEKR authorized workshop.

15. 8.15

    Damages or failure resulting from continued operation of the Vehicle after a malfunction indicator lamp (such as for overheating or loss of oil pressure) lights or other indication of a mechanical operational problem becomes apparent.

16. 8.16

    Damage to the interior which is a result of normal wear and tear, misuse, abuse, or negligence. This applies to soft trim, upholstery, and seating areas.

9. CONTINENTAL USE

The warranty coverage applies to Sweden and is extended to continental Europe* for a maximum period of sixty (60) days per year on the condition that:

- You contact ZEEKR before any work is carried out.

- ZEEKR will carry out warranty repairs in countries where ZEEKR authorized workshops are present or in workshops temporarily appointed by ZEEKR, or offer roadside assistance where adequate warranty repair services are not available.

- ZEEKR will only pay the equivalent rates and charges which apply at the date of the failure and only if the failure is covered under the conditions of the New Vehicle Limited Warranty.

- ZEEKR will not cover any expenses, consequential loss, indirect loss, economic loss, loss of revenue or special loss that may arise from any defect of a Vehicle.

* Albania, Andorra, Austria, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Cyprus (limited to the Greek territory of the island), Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Kosovo, Latvia, Lichtenstein, Lithuania, Luxembourg, Malta, Monaco, Moldova, Montenegro, Netherlands, North Macedonia, Norway, Poland, Portugal, Rep. of San Marino, Romania, Serbia, Slovakia, Slovenia, Spain, Sweden, Switzerland, the Vatican City; Turkey (but only Istanbul and west of the Bosphorus), United Kingdom.

For Islands in markets like Croatia, Greece, France and Italy, warranty cover is only available where ZEEKR has arrangements in place for warranty work to be carried out.

The outermost regions of Europe (Azores, Balearic Islands, Canary Islands, Ceuta, French Guiana, Guadeloupe, Martinique, Madeira, Mayotte, Melilla, Reunion Island, Saint Martin and the Caribbean part of the Kingdom of Netherlands) are excluded from coverage, even if accessible by ferry.

10. CAR DAMAGE WARRANTY/VAGNSKADEGARANTI

If registered in Sweden, your new Vehicle is covered by a Car Damage Warranty for three (3) years from the first registration date of the Vehicle. The Car Damage Warranty applies if the Vehicle is damaged as a direct result of an external accident as specified in the applicable terms and conditions of the Car Damage Warranty, and applies if the accident occurs in Sweden or other countries that are part of the Green Card Driving System. The Vehicle Owner will have to pay an excess fee.