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Here you will find the answers to the frequently asked questions or contact our Support Team.

FAQ

When can I order the cars?

ZEEKR X and ZEEKR 001 are now available for order in Sweden and the Netherlands and deliveries have already started. Pre orders are open in Germany and more markets will follow soon.

Subscribe to our Newsletter to stay up to date on ZEEKR's ambition to cover Western Europe by 2026.

What is the battery range of the ZEEKR models on a single charge?

For the ZEEKR 001 it's approx. 620 km, WLTP Range (RWD)* and for the ZEEKR X it's approx 440km, WLTP Range (RWD)*, *subject to final WLTP homologation.
WLTP (Worldwide Harmonized Light Vehicles Test Procedure) is a standardized method to measure vehicle emissions and fuel consumption.

ZEEKR 001: Power consumption combined in kWh/100km: 18,2-18,5 (WLTP), CO2-emissions combined in g/km:0, fuel consumption combined l/100km: 0.
ZEEKR X: Power consumption combined in kWh/100km: 16,4-18,3 (WLTP subject to final homologation), CO2-emissions combined in g/km:0, fuel consumption combined l/100km: 0.

What safety features and technologies are included in ZEEKR 001 and ZEEKR X?

As part of ZEEKR's DNA both ZEEKR X and ZEEKR 001 are equipped with the latest innovative Advanced Driver Assistance Systems (ADAS) that assist in enhancing both driver's and occupant's safety. In addition both models are developed to the most stringent European legislative and consumer safety requirements (EuroNCAP).

What kind of warranty does ZEEKR offer?

Experience full peace of mind with up to 10 years warranty. Every new ZEEKR comes with 5 year/100,000 km vehicle warranty, extendable by an additional 5 years/100,000 km, by following the ZEEKR recommended service and maintenance schedule at ZEEKR High-Tech Service Centers or ZEEKR authorized workshops.

Relax knowing your car is also protected with 12 year corrosion warranty, 4 year paintwork warranty, 8 year/200,000km main battery warranty and 3 year roadside assistance. Terms and conditions apply.

Where can I visit ZEEKR?

ZEEKR have openend Flagship stores in both Sweden and Netherlands. Do not miss a visit to ZEEKR Center Stockholm, Hamngatan 37, 111 51 Stockholm Sweden or ZEEKR Center Amsterdam Rokin 164, 1012 LE Amsterdam, the Netherlands.

Subscribe to ZEEKR updates to hear about new Flagship store openings and other ZEEKR news.

How much will the car cost, and what are the payment options?

Please go to the Order page and check the model, trim and option list for an indicative price. ZEEKR offers compelling financing solutions for your needs.

We have offerings for Private customers: Direct payment, Car loan, or Private lease.

We have offerings for Business customers: Direct payment, Financial lease, or Operating lease.

What charging solutions will ZEEKR provide?

ZEEKR will support all your charging needs. Provided that your home is suitable and approved for the installation of a home charger (wallbox), our qualified technical partners will help you with a smooth installation at home. In addition, we will also offer access to a pan-European charging network making your journey as smooth as possible.

When can I testdrive the car?

We are now offering testdrives of both ZEEKR 001 and ZEEKR X. To find a testdrive location near you and a suitable time, go to our Testdrive page or contact our Support team via email or phone, see contact information at the bottom of the page. They will have the most up-to-date information regarding test drives and availability in your specific location.

Where can I service my car or get help in case of a technical issue?

Within the European market where your new car was purchased, authorized workshops are available for your service and repair requirements. Service appointments can be booked through the ZEEKR app or through the One Stop Shop > ZEEKR CARE page.

How to connect to Android Auto?

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Working hours: Monday to Friday

Roadside Assistance

24/7 call the number in the country where your car is registered. Find your number.
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Disclaimer: The availability of vehicle models, options, specifications and colours may vary from market to market and ZEEKR reserves the right to make changes without notice. Vehicles may be shown with optional equipment that is not available in all markets. Images and videos are for illustrative purposes only. This website is governed by ZEEKR’s Terms of use.